NEWSLETTERS – HRS Total Solutions
 
 
 

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As a consultant you want your clients to call upon you. To see you as their trusted resource and advisor. Yet here we are, in a day and age where there is more competition, more options, more distractions all reaching to get a piece of our clients’ attention. What can you do about this? Two things: 1) Create more value for clients and 2) Become irreplaceable. In this article I’m going to share with you eight steps you can take to become and then remain the top resource and advisor to your clients. 1. Understand Them Better How close are you listening? Are you really taking the time necessary to validate your thoughts about your clients? As consultants we often think we know what our clients want, what they are thinking, and so on. Often, however, this isn’t the case. The best way to understand clients better is to ask them deep and meaningful questions and let them talk. Truly listen to their responses. When we do this with enough clients we start to see what common threads our clients share. And what unique characteristics, wants and desires they each have. This is all valuable information that helps us to serve our clients better and become irreplaceable. 2. Serve Them Better When you create mindset of serving your clients you’ll always have their interests in mind. This is a critical shift to make in your thinking. Client relationships aren’t about a transaction, they are about serving, helping, and benefiting our client in all ways possible.

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As a consultant you want your clients to call upon you. To see you as their trusted resource and advisor. Yet here we are, in a day and age where there is more competition, more options, more distractions all reaching to get a piece of our clients’ attention. What can you do about this? Two things: 1) Create more value for clients and 2) Become irreplaceable. In this article I’m going to share with you eight steps you can take to become and then remain the top resource and advisor to your clients. 1. Understand Them Better How close are you listening? Are you really taking the time necessary to validate your thoughts about your clients? As consultants we often think we know what our clients want, what they are thinking, and so on. Often, however, this isn’t the case. The best way to understand clients better is to ask them deep and meaningful questions and let them talk. Truly listen to their responses. When we do this with enough clients we start to see what common threads our clients share. And what unique characteristics, wants and desires they each have. This is all valuable information that helps us to serve our clients better and become irreplaceable. 2. Serve Them Better When you create mindset of serving your clients you’ll always have their interests in mind. This is a critical shift to make in your thinking. Client relationships aren’t about a transaction, they are about serving, helping, and benefiting our client in all ways possible.

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As a consultant you want your clients to call upon you. To see you as their trusted resource and advisor. Yet here we are, in a day and age where there is more competition, more options, more distractions all reaching to get a piece of our clients’ attention. What can you do about this? Two things: 1) Create more value for clients and 2) Become irreplaceable. In this article I’m going to share with you eight steps you can take to become and then remain the top resource and advisor to your clients. 1. Understand Them Better How close are you listening? Are you really taking the time necessary to validate your thoughts about your clients? As consultants we often think we know what our clients want, what they are thinking, and so on. Often, however, this isn’t the case. The best way to understand clients better is to ask them deep and meaningful questions and let them talk. Truly listen to their responses. When we do this with enough clients we start to see what common threads our clients share. And what unique characteristics, wants and desires they each have. This is all valuable information that helps us to serve our clients better and become irreplaceable. 2. Serve Them Better When you create mindset of serving your clients you’ll always have their interests in mind. This is a critical shift to make in your thinking. Client relationships aren’t about a transaction, they are about serving, helping, and benefiting our client in all ways possible.

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As a consultant you want your clients to call upon you. To see you as their trusted resource and advisor. Yet here we are, in a day and age where there is more competition, more options, more distractions all reaching to get a piece of our clients’ attention. What can you do about this? Two things: 1) Create more value for clients and 2) Become irreplaceable. In this article I’m going to share with you eight steps you can take to become and then remain the top resource and advisor to your clients. 1. Understand Them Better How close are you listening? Are you really taking the time necessary to validate your thoughts about your clients? As consultants we often think we know what our clients want, what they are thinking, and so on. Often, however, this isn’t the case. The best way to understand clients better is to ask them deep and meaningful questions and let them talk. Truly listen to their responses. When we do this with enough clients we start to see what common threads our clients share. And what unique characteristics, wants and desires they each have. This is all valuable information that helps us to serve our clients better and become irreplaceable. 2. Serve Them Better When you create mindset of serving your clients you’ll always have their interests in mind. This is a critical shift to make in your thinking. Client relationships aren’t about a transaction, they are about serving, helping, and benefiting our client in all ways possible.
As a consultant you want your clients to call upon you. To see you as their trusted resource and advisor. Yet here we are, in a day and age where there is more competition, more options, more distractions all reaching to get a piece of our clients’ attention. What can you do about this? Two things: 1) Create more value for clients and 2) Become irreplaceable. In this article I’m going to share with you eight steps you can take to become and then remain the top resource and advisor to your clients. 1. Understand Them Better How close are you listening? Are you really taking the time necessary to validate your thoughts about your clients? As consultants we often think we know what our clients want, what they are thinking, and so on. Often, however, this isn’t the case. The best way to understand clients better is to ask them deep and meaningful questions and let them talk. Truly listen to their responses. When we do this with enough clients we start to see what common threads our clients share. And what unique characteristics, wants and desires they each have. This is all valuable information that helps us to serve our clients better and become irreplaceable. 2. Serve Them Better When you create mindset of serving your clients you’ll always have their interests in mind. This is a critical shift to make in your thinking. Client relationships aren’t about a transaction, they are about serving, helping, and benefiting our client in all ways possible.